Mortgage Forbearance is Ending

Let's hope that the exit from mortgage forbearance goes a little more smoothly than the exit from Afghanistan. The experts warn that you should anticipate a few possible snags and setbacks post-forbearance, especially when it’s time to contact your loan servicer. “Borrowers should expect very long delays and may experience inconsistency in customer support representatives,” cautions Shapiro. “Loan servicing organizations are not all properly staffed for the expected volume of forbearances, and they can’t train support agents fast enough to meet their needs. Even if you can’t get through on the first few contact attempts, don’t give up. “Be patient, but be persistent. Mortgage servicers have struggled to keep up with calls during the COVID crisis, but many have made online options easy and added staffing,” says Boies. I am so very glad to be retired from the banking gig. What a self-created clusterfuck. Truly, our nation is run by imbeciles.